Shipping Policy

At Kohs Kids, we take pride in delivering quality children’s clothing to your doorstep with care and efficiency. Below you will find detailed information about our shipping process.

1. Order Processing

Orders are typically processed within 1-3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

2. Shipping Methods and Times

• Standard Shipping: Delivery typically within 5-20 business days.
• Expedited Shipping: Available at checkout for an additional charge; delivery within 2-4 business days.
• Delivery times may vary depending on the shipping destination and carrier delays outside our control.

3. Shipping Charges

Shipping costs are calculated at checkout based on the total weight of the order and the shipping method selected. We may offer free shipping promotions periodically, which will be clearly advertised on our site.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s progress online.

5. Shipping Restrictions

Currently, we only ship orders within the United States. We do not ship internationally at this time.

6. Lost or Damaged Packages

We are not liable for lost or stolen packages confirmed as delivered. If your package is lost, stolen, or arrives damaged, please contact the shipping carrier directly. For damaged items, notify us immediately with photo evidence, and we will assist you with a replacement or refund.

7. Changes to This Shipping Policy

We reserve the right to modify this Shipping Policy at any time. Updates will be posted on this page.

8. Contact Information

If you have any questions about shipping, please contact our support team:

• Address: 311 Greenwich St, New York, NY 10013
• Phone: +1 212-791-6915
• Email: [email protected]